Obtaining Replacement Parts

We will be glad to order replacement parts for you when you need them. However, if you are in need of replacement parts in a hurry, we suggest contacting the manufacturer directly for the fastest service as we do not stock replacement parts. Contact and warranty information for all the manufacturers we represent can be found on our Links to Manufacturers page.

Warranty Repair Serivce

Item was purchased within last (30) days: - Except for custom built and some special order items, we will usually replace the item if you have purchased it within the last (30) days. Call us at your earliest convenience to find out if the item qualifies for replacement. Item was purchased more than (30) days ago and is currently covered by the manufacturer's warranty: Most items under warranty that require service are sent back to the manufacturer or to one of the manufacturer's warranty repair centers. You can call us and arrange to send the item back to us so we can send the item in for you, or for the fastest turnaround, you may contact the manufacturer directly and send the item directly to them saving the transit time of going through us. We are happy to help you with arranging the warranty service in the manner that best suits you.  Contact information for all of the manufacturer's that we represent can be found on our Links to Manufacturers page. GOURMET PA SYSTEMS is a factory authorized service center local to the Pittsburgh area. GOURMET PA SYSTEMS has been servicing professional audio and lighting equipment for over 25 years and specializes in quality workmanship and rapid service. In addition to repair, GOURMET PA SYSTEMS can perform custom modifications of concert (touring) consoles, amplifiers, processors, dimmers and more. GOURMET currently provides service to customers all across the U.S..

Out of Warranty Repair Service

We suggest that items requiring service and that are out of warranty be serviced either by the manufacturer or a factory authorized service center. Sending the item to any other type of repair service provider may save you a few nickels but may take much longer. To find a factory authorized service center for the item, check the manufacturer's website (Links to Manufacturers page on our website) for information on how to contact the manufacturer service. GOURMET PA SYSTEMS is a factory authorized service center local to the Pittsburgh area. GOURMET PA SYSTEMS has been servicing professional audio and lighting equipment for over 25 years and specializes in quality workmanship and rapid service. In addition to repair, GOURMET PA SYSTEMS can perform custom modifications of concert (touring) consoles, amplifiers, processors, dimmers and more. GOURMET currently provides service to customers all across the U.S..

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